Our customer service team in the United Kingdom of Great Britain and Northern Ireland are available between the hours of 08:30am and 19:30pm.
You can choose to fill in our web form, send us an email or call our customer service team. We are known for resolving queries much quicker over the phone.
However, if you choose to contact us via our web form, please include as much information as you can in the text box of the form. This should include your billing address, order date, return date, return tracking code, product description and any other relevant information.
Ideally, we promise to respond to our customers within 4 business hours even though this might change slightly within very busy business periods such as Black-Friday and Christmas seasons.
Please note that our email responses will be in English Language.
If you would like to speak to us, you can call us on the following number:
UK Customers: 07565294459
International Customers: +44 07565294459
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